Xiaqiu Industrial Park, Laizhou City, Shandong Province, China
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Standard delivery time is 15-30 days after order confirmation, depending on product availability and order quantity. For customized configurations, delivery may take 30-45 days. We work closely with logistics partners to ensure timely delivery through Qingdao Port.
All KOBORIS machinery comes with a standard 12-month warranty from the date of delivery, covering manufacturing defects in materials and workmanship. Extended warranty options are available for select product lines. Please contact our sales team for details.
Yes, we provide comprehensive after-sales support including a global spare parts supply network. Common wear parts are typically available within 7-15 days. Our technical support team is available to assist with maintenance, troubleshooting, and operator training.
Absolutely. We offer customization options including different bucket capacities, tire specifications, attachment configurations, and engine options to suit specific working conditions. Please contact us with your requirements and our engineering team will provide a tailored solution.
We accept T/T (bank transfer), L/C (letter of credit), and other negotiable payment methods. Typically, a 30% deposit is required with the balance due before shipment. Payment terms can be discussed based on order value and customer relationship.
Yes, we provide comprehensive operator training either on-site or through video tutorials. Training covers safe operation, daily maintenance, and troubleshooting. Detailed operation manuals are included with every machine delivery.
